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DeskPerk Support
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Zendesk Getting Started
Add my Help Desk to my DeskPerk Account
Generate API Token
Enable Rich Content for Emails
Control which Staff will Mark Tickets as Read
Zendesk Read Receipts
Add Read Receipts to Help Desk Emails
Enabling Read Tags and Marking Tickets as Unread
Create a View to Display Unread Tickets
Add a Column to Views to Display if a Ticket has been Read
Zendesk Ticket Portal
Add Ticket Portal Links to Help Desk Emails
Customize your Ticket Portal Email Links
Freshdesk Getting Started
Add my Help Desk to my DeskPerk Account
Locate API Key
Add Read Receipts to Help Desk Emails
Control which Staff will Mark Tickets as Read
Announcements
Freshdesk Read Receipts to let you know when emails to customers are viewed
Zendesk Email Verification / Validation to check email addresses for outstanding tickets
Zendesk Ticket Portal to view, update and solve tickets without customers having to login
Zendesk Read Receipts to let you know when emails to customers are viewed